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computer type

  • Notebook or desktop PC with mouse and keyboard

  • Recommendation 2 button mouse with scroll wheel.

  • Tablet style PC's like the Microsoft Surface are not recommended.

  • Laptop and desktop computer systems with a mouse and keyboard are the only computer systems that can run our products effectively

  • Tablet-style computers are popular for their compact size and portability, but currently they lack the recommended hardware performance, particularlygraphics cardsto run our products effectively. You may be able to install and run our software, but performance will likely be very slow and limited. Additionally, MatrixGold® is not designed to use a touchscreen interface and must use a mouse and keyboard

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processor

  • Intel 7th Gen or newer (Quad Core) or AMD Ryzen 1st Gen or newer (Quad Core)

  • Intel Xeon series not recommended

  • MatrixGold® is a very processor intensive program, so getting a fast processor is the best way to boost your performance. We do not recommend the i3 chipset for MatrixGold® as they are only entry-level dual-core processors in the “i-series” that are more intended for low-power mobile platforms. While you can find a suitable computer with an i5 chip, if you plan to do a lot of rendering, animation, or multitasking, the i7 would be a better option.

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memory (RAM)

  • 8 to 12GB or more

  • Minimum: 4GB

  • MatrixGold® is a 64-bit application that can use as much memory as your computer has available. In general, 12GB is sufficient for most designers, but if you plan to use your computer for more than just MatrixGold®, more memory would be helpful.

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graphic card

  • this is by far the most important thing for a good MatrixGold calculator

  • RecommendationNVIDIARTX series with minimum 1 GB video RAM

  • Minimum: NVIDIA GTX series

  • Gemvision only recommends NVIDIA GeForce series graphics cards. Visit the NVIDIA website for detailed descriptions of the different models. If you have any questions, please contact Gemvision Technical Support.

  • We do not recommend PC's with onboard graphics cards

  • A good "gaming graphics card" will also perform well with MatrixGold

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display

  • Recommendation: 1920 x 1080 pixels

  • or if your graphics card supports 4k (UHD) 3840 x 2160 pixels

  • Minimum: 1440 x 900 pixels

  • A 21-inch monitor is a comfortable size for most people, but if you're presenting to a client who is looking at the screen from a distance, a 24-inch or larger monitor may be more effective. Desktop and laptop monitors differ in appearance and display quality - it's best to visit a store to get a feel for the monitor before deciding on a size and resolution.

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hard disk

  • Recommendation: 512 GB SSD with 1TB HDD

  • Minimum: 250 GB of free storage

  • The full MatrixGold® installation requires up to 10 GB of free space on your hard drive. As you start designing and gradually saving your work, it will quickly take up disk space, so the above disk sizes are recommended.

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operating system

  • Windows 11, Windows 10

  • If you are running Windows in a language other than English, periods and commas can cause some problems with some tools. This can be done by contacting Gemvision Technical Support or yourauthorized dealerbe resolved.

  • no Mac OS

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not supported:

  • Windows 8.1 and older

  • Windows server (any version)

  • Boot Camp” or “Parallels” on Apple Silicon Macs

  • Virtualization systems such as VMWare, Remote Desktop and Parallels

  • Linux

  • ARM processors including Microsoft SQ®1 and 2

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antivirus

  • Recommendation: Microsoft Defender (integrated in Windows 11 and Windows 11

  • Due to incompatibility issues beyond our control, Gemvision does not recommend the following antivirus programs: Norton, McAfee, Kaspersky, AVG, and Avast.

  • Choosing to run third-party antivirus software alongside Gemvision software may negatively impact functionality. Updates to anti-virus software or changes in virus definitions may prevent Gemvision software from launching.

  • Network requirements

  • Read one technical article (Redaktion n-tv)  on the comparisons between different antivirus programs

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internet connection

  • Requirement:  onestable & continuousInternet connection (without interruptions)

  • the internet connection is required

  1. Download and install​ the software

  2. License Verification (continuous)

  3. Technical support (www.teamviewer.de)

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internet connection

  • Requirement:  onestable & continuousInternet connection (without interruptions)

  • the internet connection is required

  1. Download and install​ the software

  2. License Verification (continuous)

  3. Technical support (www.teamviewer.de)

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Use MatrixGold on multiple computers

Multiple installation:

Your MatrixGold license is in the “cloud” and is accessed by logging in with your username and password

So you can install MatrixGold on as many computers as you want and use it there,
Of course, the same license cannot be accessed on different computers at the same time

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Languages

  • English

  • German

  • Spanish

  • French

  • Italian

  • Portuguese

  • Chinese

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